Privacy Policy
At Nocile, we consider that respecting your privacy is essential to providing you with an excellent service. This privacy policy explains how we collect, use and protect your personal information when you visit https://nocile-shop.com/, make a purchase or contact our customer service. By using our website, you accept the practices described in this policy. If you do not agree, please do not use our services.
Who are we?
Company name: Nocile
Address: 27 Rue G. Lenotre, 78120 Rambouillet, France
Email: info@nocile-shop.com
Discover our inspirations and new arrivals by finding us on Instagram at @nocile.fr
Data we collect
When you use our website, we may collect:
- Technical information such as your IP address, browser type and time zone.
- Personal information you provide when placing an order, including your name, email address, phone number, delivery address and payment information.
- Information you provide when you contact us, such as support requests or questions.
How we use your data
We use your personal information to:
- Process and deliver your orders.
- Provide customer service and respond to your enquiries.
- Protect our website and prevent fraudulent activity.
- Personalise your shopping experience.
- Send you updates, offers or marketing communications, only if you have signed up to receive them.
Sharing your data
We only share your information with trusted partners essential to the proper functioning of our services, including:
- Payment service providers.
- Shipping and courier companies.
- Technical and marketing service providers, such as Shopify.
We never sell or rent your personal data.
Cookies
Our website uses cookies to:
- Remember your preferences.
- Improve site performance.
- Display content tailored to your interests.
You can disable cookies in your browser settings, but some features of the site may then stop working properly.
Your rights
You have the right:
- To access the personal data we hold about you.
- To correct or delete your personal information.
- To restrict the processing of your data.
- To receive a portable copy of your data.
- To withdraw your consent at any time, for example by unsubscribing from newsletters.
To exercise any of these rights, please contact us at info@nocile-shop.com
Children's privacy
Our services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If such data is provided to us, it will be deleted immediately.
International data transfers
If you reside in France, please note that your personal information may be processed or stored outside France, including in countries such as the United States, by our trusted partners (payment providers, technology platforms or shipping companies).
We ensure that all data transfers are carried out securely and in accordance with applicable data protection standards.
Data security and retention
We take the security of your data very seriously and only retain your information for as long as necessary to:
- Provide our services.
- Comply with our legal obligations.
- Resolve any disputes or issues.
Updates to this policy
We may update this privacy policy from time to time. The most recent version will always be available on the Nocile website. We encourage you to check this page regularly to stay informed.
Contact us
If you have any questions about this privacy policy, please contact us:
Company name: Nocile
Address: 27 Rue G. Lenotre, 78120 Rambouillet, France
Email: info@nocile-shop.com
Discover our inspirations and new arrivals by finding us on Instagram at @nocile.fr
Thank you for trusting Nocile. We are committed to protecting your data while providing you with a smooth and elegant shopping experience.